Switching from Mantle: Migration Guide for Shopify Apps

Written by Anoop Sharma
August 06, 2026 10 min read
Switching from Mantle: Migration Guide for Shopify Apps

Switching from Mantle: A Migration Guide for Shopify App Developers

Last updated: August 6, 2026 · 9 days until the Mantle shutdown

TL;DR

  • On June 16, 2026, Mantle sent the email nobody wanted: it’s winding down for good. Most services stop on August 14, 2026. If you’re on Mantle Billing, your full account survives until September 30, 2026.

  • After your cutoff, Mantle deletes your data. Not archives, deletes. Export everything first, before you even think about replacement tools.

  • You’re not doing one migration. You’re doing six: analytics, billing, affiliates, helpdesk, email, and SASI rank tracking each need a new home.

  • For the part you check every morning, MRR, churn, at-risk merchants, Elevate by Marmeto gives you the same daily picture back, with a direct Mantle import so your history comes with you. Free to start, no waitlist.

  • Your affiliate program moves too: Orbit is built into Elevate, so partners, payouts, and referral tracking live in the same account, no second subscription.

  • Billing goes to Shopify App Pricing (Mantle’s own recommendation), with the Billing API as your fallback if you run Flex Billing.

That June 16 Email Probably Ruined Your Morning

If you build Shopify apps, Mantle wasn’t just a tool. It was where you checked whether last night’s pricing change moved MRR. It was the dashboard you opened before standup. It ran your billing, tracked your affiliates, answered your support tickets, and told you which merchants were about to churn. And now it’s shutting down completely, not acquired, not merged, gone, with most of it switching off in a matter of days.

Here’s the honest good news: everything Mantle did still exists. The daily MRR check, the churn alerts, the customer timelines, the affiliate payouts, all of it is replaceable, and most of it lands in one place. This guide walks you through the whole switch, in the order that protects you from the one mistake you can’t undo: losing your data.

The Dates on Your Wall Right Now

Date

What Happens

What You Do

June 16, 2026

Wind-down announced. The 60-day clock started here.

Treat every Mantle dependency as temporary.

August 14, 2026

Analytics, affiliates, helpdesk, email, flows, and SASI stop for non-billing accounts.

Data exported. Analytics and affiliates already live somewhere new.

September 30, 2026

Mantle Billing accounts lose everything, billing, analytics, helpdesk, email together.

Billing migrated to Shopify App Pricing or the Billing API. Final export done.

After each cutoff

Mantle deletes the underlying data. Permanently.

Nothing. Which is why everything above happens first.


Reading this in early August? You have days, not weeks. Skip ahead to the export step, everything else can happen after August 14 except getting your data out.

Step 0: Get Your Data Out. Today.

This is the step people regret skipping. You can pick a new analytics tool next week. You cannot recover deleted MRR history next week. Mantle’s own wind-down notice confirms the shutdown ends in destruction of data, so every module you touched has history worth pulling now:

  • Revenue history: MRR, ARR, churn events, plan changes, daily snapshots. This is years of trendline you’ll want intact on the other side.

  • Customer records: merchant profiles, plans, tags, notes, lifecycle events, the context your team relies on in every save conversation.

  • Affiliate data: partner lists, referral attribution, commission and payout history. Your partners will ask about unpaid commissions; have the records.

  • Helpdesk: tickets, message threads, saved replies (all available via Mantle’s Core API).

  • Email & flows: templates, segments, automation logic, send history.

  • SASI keyword data: rank history can’t be reconstructed later, export what exists.

Most Mantle reports have an Export button that emails you a CSV; the rest comes out through the Core API. Park it all somewhere neutral, cloud storage, BigQuery, even a spreadsheet. Then, when you connect a tool with a Mantle import like Elevate, your trendlines continue instead of restarting at zero on migration day.

Step 1: What You Had in Mantle → What You Get Back

Mantle bundled eight products into one login, and no single tool replaces the whole bundle, anyone telling you otherwise is selling something. But the map is simpler than it looks, because the two modules you touch daily land in one place:

What You Had in Mantle

Where It Lives Now

What Changes for You

MRR / ARR / churn dashboard

Elevate by Marmeto

Same morning ritual, same metrics, same Shopify Partner data underneath, plus a Mantle import so history carries over. Free to start.

Affiliate & partner program

Orbit (inside Elevate)

Unlimited partners, referral tracking, automated payouts, Mantle import. One account, not a second tool like AffiliTrak or PartnerJam.

Billing

Shopify App Pricing / Billing API

Mantle’s recommended path. Watch the Flex Billing caveat below.

Helpdesk

Gorgias, Zendesk, Intercom, Help Scout

Re-route email, chat, and Slack before Aug 14; import ticket history from the Core API.

Email & flows

Klaviyo, Customer.io, Loops

Rebuild segments and automations from your export.

SASI rank tracking

App Store Pulse, Letsmetrix

Start immediately, rank baselines rebuild from the day you begin, not retroactively.


Want the full tool-by-tool breakdown with pricing? That’s our companion guide: HeyMantle is shutting down, the 8 best alternatives for Shopify app developers.

Step 2: Moving Your Daily Dashboard to Elevate

Analytics is where waiting hurts fastest, because it’s the module your team actually lives in. Every day without it, you’re running the business blind, no churn flags, no at-risk list, no answer to "why did MRR dip yesterday?" Here’s the switch, and it’s shorter than you’d expect:

  1. Sign up at elevate.marmeto.com, live now, no waitlist, free to start. This takes two minutes.

  2. Connect your Shopify Partner account. Elevate reads the same underlying Partner data Mantle did, installs, uninstalls, earnings, merchants, and starts computing your Shopify app analytics the same day. Nothing new to instrument.

  3. Import your Mantle export. Elevate’s metric structure is Mantle-native by design: your MRR calculation logic, churn definitions, and customer records map over directly. Your three-year trendline stays a three-year trendline.

  4. Rebuild tags and segments. Tag merchants by plan, campaign, behavior, location, or priority, the same segmentation you used for save campaigns in Mantle, and set priority alerts on the segments that matter.

  5. Run both dashboards for a few days. While Mantle is still functional, verify MRR, subscriber count, and churn match side by side. Migrate with confidence, not hope.

  6. Turn on daily snapshots. A daily record of MRR, subscribers, churn, revenue movement, and net expansions/contractions, all in your Elevate morning snapshot.

The Feeling You’re Actually Migrating

Tools are replaceable; workflows are what you’re really trying not to lose. Here’s what your first week on Elevate looks like against what you’re used to:

  • "Why did MRR drop today?" Revenue trends, plan-wise revenue, and revenue by customer answer it in two clicks, same as before.

  • "Who’s about to churn?" At-risk flagging tracks customer health and revenue health together and surfaces contraction early.

  • "What happened with this merchant?" Full customer timeline: plan, join date, subscription start, every account event, plus internal comments so your team shares context in one place.

  • "Who upgraded this week?" Growth tracking covers upgrades, downgrades, net expansions, and net contractions.

  • "Which merchants haven’t reviewed us?" App Store rating and reviews sit in the dashboard, with flags for merchants who haven’t left one yet.

  • "Did our partners send anyone this month?" Orbit tracks referrals and revenue per partner and automates the payouts.

One workflow Mantle never had that’s worth adding while you’re rebuilding: ask your merchants how the ground feels. A lightweight in-app NPS pulse, like Marmeto’s free Pulse survey tool, catches sentiment shifts your revenue data only shows you later.

Step 3: If You’re Comparing Analytics Options First

Fair enough, a forced migration is exactly when you should shop. Here’s the honest field for a Shopify app developer replacing Mantle’s MRR/ARR/churn workflow:

Capability

Elevate

heyLunvo

Letsmetrix

Polar Analytics

Shopify Partner Dashboard

Revenue analytics (MRR/ARR/churn)

Yes

Yes

Yes (narrower)

Yes (broader BI)

No

Direct Mantle migration path

Yes

No

No

No

N/A

Customer timeline with tags

Yes

Yes

No

Partial

No

At-risk customer flagging

Yes

Unconfirmed

No

Partial

No

Affiliate program included

Yes (via Orbit)

Unconfirmed

No

No

No

Built for Shopify apps

Yes

Yes

Yes

No

Yes

Starting price

Free to start

Unconfirmed

Free

~$470–750/mo

Free


The short version: heyLunvo is a genuine competitor, built for Shopify apps, real revenue analytics, but without the Mantle-native import or a built-in affiliate layer, you’d rebuild history and buy a second tool. Letsmetrix is a fine free start if your needs stay simple. Polar Analytics makes sense only if you need full-funnel ecommerce attribution across 45+ sources; for pure Shopify SaaS analytics you’d be paying for infrastructure you don’t use. And the native Shopify Partner Dashboard shows raw installs and earnings but computes no MRR, no ARR, no churn, it’s the data source, not the analysis.

Step 4: Billing Deserves Its Own Sunday Afternoon

Billing got the extended deadline (September 30) because it’s the migration with real teeth, get it wrong and merchants stop getting charged. Mantle points you to Shopify App Pricing, which became Shopify’s default billing system in May 2026. Two things to know before you assume it’s a clean swap:

  • Migration tooling is still rolling out. App Pricing currently serves new apps; Shopify’s migration tooling for existing apps is expected before September 30, but verify against current Shopify and Mantle documentation before you build your plan on it.

  • Flex Billing may not survive the move. If Mantle’s Flex Billing model is how you actually charge merchants, plan to rebuild it directly on the Shopify Billing API. More work upfront, more control forever.

And honestly, if the shutdown is forcing a billing rebuild anyway, this is the moment to rethink pricing itself. You’ll never get a better opportunity to change how you charge.

Your 9-Day Plan (If You’re Starting Now)

Days Left

What You Do

9–8

Full Mantle export: analytics, customers, affiliates, tickets, email, SASI. Park it externally.

7–6

Sign up for Elevate, connect your Shopify Partner account, run the Mantle import.

5–4

Rebuild tags, segments, priority alerts. Point support email/chat/Slack at your new helpdesk.

3–2

Run Mantle and Elevate side by side; reconcile MRR, subscribers, churn.

1

Final incremental export. Confirm no API calls or webhooks still point at Mantle.

Aug 14

Mantle goes dark. Your morning dashboard doesn’t.


Frequently Asked Questions

When exactly does Mantle shut down?

Most Mantle services stop on August 14, 2026; Mantle Billing customers keep their full account until September 30, 2026. After each cutoff, Mantle permanently deletes the underlying data, per its official wind-down notice.

What is the best Mantle alternative for Shopify app analytics?

Elevate by Marmeto is the strongest direct replacement for Mantle’s MRR, ARR, and churn workflow, built for Shopify apps, free to start, with a direct Mantle import. Polar Analytics fits only if you need broader multi-source marketing BI at $470+/month.

Will my historical MRR data survive the migration?

Yes, but only if you export it before your cutoff date, because Mantle deletes data after shutdown. Import the export into Elevate and your trendlines continue instead of restarting at zero.

Can Elevate replace Mantle’s affiliate program too?

Yes. Orbit, built into Elevate, covers unlimited partners, referral and revenue tracking, and automated payouts, with Mantle import support, the same job AffiliTrak and PartnerJam charge separately for.

Does Elevate replace Mantle Billing?

No. Billing moves to Shopify App Pricing (Mantle’s recommended path) or the Shopify Billing API, on its own September 30 deadline. Elevate replaces the analytics, customer data, and affiliate layers.

Is Elevate free?

Yes, Elevate is free to start with no waitlist. Connect your Shopify Partner account at elevate.marmeto.com and your Shopify app analytics start the same day.

Final Thoughts

Losing Mantle stings, it earned its place at the center of your workflow. But switching from Mantle isn’t starting over; it’s six small moves wearing one scary deadline. Billing has runway and a Shopify-blessed destination. Helpdesk, email, and rank tracking have mature homes. And the two things you’ll miss on day one, your revenue dashboard and your affiliate program, land together in Elevate, with your history imported and your morning ritual intact. Export today, connect your Partner account, and let August 14 pass as a non-event.